We know how frustrating this can be. Rest assured, we want to make sure every order is perfect.
Upon receiving your order, please thoroughly check the delivered items. If your order was missing an item or an item from your order is missing parts, it may have been split into multiple shipments. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please contact firstname.lastname@example.org with your order number and information on missing parts. Please report your item as soon as possible for assessment.