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What is your return policy?

Standard items can be returned within 30 days for refund. Because of their unique or oversized/bulky/to-order nature, we do not accept returns of some products. For a list of these products please see the link below: 

https://menudesignshop.com/policies/refund-policy#:~:text=Oversized/Bulky%C2%A0Products


Merchandise must be returned in its original, new and unused condition. Shipping charges are not refundable.

For more information, see link below.


Refund Policy


Important to note: 

  • We only accept returns for products purchased directly through MENU on our webshop. If you buy through one of our vendors or partners, we do not accept returns and any returns are subject to their policy.
  • You are responsible for the cost of shipping to return a product. 

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