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Is there anything special to consider when shipping furniture?

Most of our furniture has special shipping considerations, due to the bulk of the items, packaging, and shipping materials. You should expect bulky furniture deliveries to involve breaking down protective shipping materials, and assembly of the product. Our standard shipping includes curb-side delivery ONLY, and does NOT include delivery to a room of choice, packaging removal, or assembly.

Occasionally, bulky items require additional processing time so please be patient in receiving these items. If they are stocked, we will ship them within 4-7 days of receiving your order. If you order a made-to-order or back-ordered product, it will not ship right away. 

Bulky products cannot be shipped to Canada from our webstore. Please find a retailer or online store based in Canada to learn about your options for receiving bulky furniture in Canada. 

White glove service is available at an additional cost, for orders to the  United States, for orders of $1000 or more. Select white glove shipping during checkout. Two white glove service levels are available:

  • $150 - White Glove - Room of Choice + Packaging Removal
  • $199 - White Glove - Room of Choice + Packaging Removal + Assembly of Product

Low Plinths weigh over 200lbs and arrive in a wooden crate. For you convenience, and to protect your beautiful new piece, we have a policy in place to require white glove shipping on this product. 

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