Menu Design Shop

Why hasn't my order arrived?


Please note: if you have ordered a back-ordered or made-to-order product, your order was charged when it was placed, but it will not ship until it is in-stock, or finished being made (made-to-order). 


Orders to U.S. addresses are shipped via FedEx. *Please allow for up to 3 additional business days for processing and shipping*. Once your order ships out, it should arrive within the below number of business days depending on the shipment method you selected during checkout.


*Order processing may be delayed due to office closure on weekends and all major US holidays.


FedEx Ground - 3-5 days

FedEx 2 Day - 2 days

FedEx Standard Overnight - 1 day


You will receive a confirmation email with tracking information once the order has shipped.


Please reach us via the chat on our website or contact info@menudesignshop.com with order number if you need information about the status of your order. .

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